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How to use QuickBooks connection diagnostic tool

QuickBooks connection diagnostic tool


QuickBooks Connection Diagnostic Tool could act as QB software feature to troubleshoot the difficult errors you might be facing when you open a company file (.qbw and .tlg ) in a multi-user surrounding. It can resolve errors relating to networking and multi-user errors that take place when you run company file. Somehow, Intuit introduced QuickBooks File Doctor that is the latest version of QuickBooks Connection Diagnostic Tool that is very powerful and modern in every way.

This one works well especially with H202 and H505 errors and 6000 series errors like 6000 83, 6000 77, 6000 80, 6000 304. This tool helps to deliver a good connection amidst the application, QuickBooks database manager and QuickBooks company records.


How can you make use of the QuickBooks Connection Diagnostic Tool?

If you want to download and use the QuickBooks Connection diagnostic tool, here's how you can do it. Read below.

At first, make sure you double-click on the connection diagnostic tool and then use the troubleshooting steps.


Step 1: Diagnose Connection tab

This option allows you to examine the device installed to make sure that the company data file can be run from a device, whether configured as single-user or multi. In case permissions are not placed properly, or if the firewalls are blocked, errors can take place instantly.


​​​​​Step 2: Firewall Status

The Firewall Status area showcases some simple information about the firewall.


Step 3: Examine Connectivity

The Test Connectivity area allows you to test your workstation's connectivity.


In order to examine your computer's connectivity:

Step 1: Tap the button close to the company file in order to navigate your computer file.

Step 2: Linux systems only if the network setup is in Alternate mode, click on the Change Hosting Server check box.

After you access the test, the statuses will display in Green (no problem find) or Red (problem detected).

Step 3: Choose the Test Connectivity button.

Step 4: If the File Open Status occurs in red indicating that the test failed, the Advanced section will extend to show all areas that were checked. Now tap on What do these mean?

Step 5: When you have fixed the relevant statutes, access the tool again to check in case there are any other problems.

Step 6: When in the File Open Status successful message appears on the server, repeat all steps from above for each client computer that has QuickBooks installed.


In case you need additional information, contact us on QuickBooks support.

The QuickBooks Connection Diagnostic Tool is arranged to automatically identify and fix issues with these components:

1. Microsoft.Net Framework

2. C++

3. MSXML

Solution 1: QuickBooks Install Diagnostic Tool to troubleshoot Microsoft.NET, MSXML, and C++ issues.

Solution 2: Attempt performing a Windows Update to set up missing updates pertaining to .NET Framework, MSXML, and C++.

Solution 3: Remedy problems with Microsoft components manually.

Solution 4: Try setting up QuickBooks in Selective StartUp.


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